Case study — Hospitality
WHIMS for Wusum Hotel Wusum Hotel Integrated Management System
Wusum Hotel needed one dependable system in place of complex legacy inventory and accounting tools. We began with the store in February 2026. WHIMS has since grown into the platform the hotel runs on — from the storeroom and front desk to the restaurant till and payroll.
We delivered it end to end: requirements with the General Manager and department heads, design, engineering, staff training and continuous support.
Controls designed in
- A room with a guest in it can’t be marked vacant or double-booked.
- A guest can’t check out while money is still owed.
- Refunds, discounts and rate overrides are supervisor-only.
- Complimentary stays are charged and written off, so nothing hides in a zero rate.
Built with Node.js · Express · PostgreSQL · Progressive Web App
Modules deliveredWHIMS
01Stores & Inventory
FIFO costing, goods received notes, suppliers, returns, transfers and stock counts.
02Requisitions
Departmental and purchase requests with signed approval chains.
03Front Desk
Room matrix, reservations, guest folios, group billing and corporate accounts.
04Housekeeping
Room turnover console with an audit trail of every status change.
05Restaurant & Bar
Tills that take what is sold off stock and print kitchen tickets automatically.
06HR & Payroll
Staff records, leave, duty rota, clock-in attendance and payroll.
07Maintenance & Manpower
Requests from any department, routed through Facilities, HR, the GM and Finance.
08Reporting & Control
Occupancy, ADR and RevPAR, cashier shift reconciliation, audit logs and exports.